US Shipping

At Pikitoes, we want to ensure that getting your new footwear is as smooth as the walk itself. Because “Every step you take feels so right!” we work hard to get your order to your doorstep as quickly and efficiently as possible.

Where We Ship

Currently, we exclusively serve customers within the United States. By focusing on the US market, we can better manage our logistics and provide a dedicated experience for our domestic shoppers.

Processing Times

  • All orders ship within 1-3 business days of purchase, depending on the shipping method.
  • Orders are not shipped or delivered on weekends or holidays.
  • Order cut-off time : 3 P.M. EST
  • Once your order ships, you will receive a confirmation email with a tracking number.

Estimated Shipping Times

Because we source our footwear directly from specialized production partners to keep our prices competitive, shipping times typically range from 7 to 15 business days.

If you just received a shipment notification, please allow 1 to 6 working days for the tracking information to update.

Please note: Occasional delays can occur due to seasonal high volumes, so sometimes shipping times may extend a bit, this is out of our hands. but we will always keep you updated.

Shipping Rates

  • Free Shipping
  • Standard Shipping: [Insert Price, e.g., $4.95 or “FREE on all orders over $100”]
  • Express Shipping: [If applicable, insert price/timeframe]

WRONG ADDRESS:

We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation.

MARKED AS DELIVERED:

If an item is marked as successfully delivered by the domestic postal service in your country (e.g. USPS/Canada Post etc.) to the correct address provided upon ordering but has not successfully arrived, you must contact the local post office and bring for us formal affidavit of a lost, stolen package or undelivered package. After that, we will endeavor to resend a replacement order to you.

This is left to the discretion support@ pikitoes.com, however in this specific scenario we cannot issue a refund.

Please contact us ASAP, so we can help at support@ pikitoes.com. Each case is different, so be sure to include all relevant information when contacting us.

Tracking Your Order

Once your footwear is on its way, you will receive a tracking link via email. You can monitor your package’s journey from our partner warehouses directly to your door.